FAQ & Policies
Everything you need to know about Vexa Solutions products, delivery, support, authentication, checkout and store rules.
Store questions
What do you sell?
We sell FiveM scripts, clothing packages, EUP packs, vehicle packages, maps, blips, assets, bundle packages, and monthly subscription options.
Do you offer scripts?
Yes. We offer FiveM scripts and systems designed to improve server gameplay, features, performance, and roleplay experience.
Do you offer clothing packs?
Yes. We offer complete clothing and EUP-style packages that help servers provide more customization options for players.
Do you offer vehicle packages?
Yes. We offer vehicle packages designed for FiveM servers that want more variety, style, and a better driving experience.
Do you offer maps and assets?
Yes. We offer maps, blips, props, and other assets made to improve the look and immersion of your server.
What are bundle packages?
Bundle packages are combined offers that can include scripts, clothing, vehicles, maps, assets, or other products together in one package. They are made for customers who want more content and better value.
Do you offer monthly subscriptions?
Yes. Monthly subscriptions can include selected content, benefits, updates, or exclusive offers depending on the package.
How do I receive my product?
After a successful payment through Tebex, you will receive access to download the product or instructions on how the product will be delivered.
Do you provide support?
Yes. Basic support is available for installation help, product questions, and simple troubleshooting. Please include your order ID when contacting support.
Purchase questions
Why is FiveM/Cfx authentication required?
Before the order proceeds to Tebex Checkout, the buyer authenticates through the FiveM/Cfx flow provided for the Tebex basket.
What does Discord verification do?
Discord OAuth verifies the buyer's Discord identity. When Discord verification is required, it must be completed before checkout can continue.
Can I skip the required conditions?
No. The checkout button remains locked until every required confirmation is accepted, and the server validates those confirmations again before continuing.
Where is payment completed?
Payment is completed on the official Tebex Checkout page.
Do you store card details?
No. Payment details are entered and processed through Tebex Checkout, not directly on the Vexa Solutions website.
Purchase rules
By purchasing from Vexa Solutions, you agree to the following store rules.
Digital Products
All products sold through our store are digital products delivered electronically.
No Refunds
Due to the nature of digital products, refunds are not available except in exceptional cases.
No Redistribution
Purchased products may not be shared, leaked, resold, reuploaded, or redistributed to third parties without permission from Vexa Solutions.
License
Purchasing a product gives you a license to use it on your server. It does not give you ownership of the files, designs, assets, or code.
Support
Support includes basic installation help and troubleshooting. Large changes, custom edits, or additional features may require an extra fee.
Product Usage
Products are intended for use on your own FiveM server or project. Unauthorized resale, reuploading, leaking, public sharing, or redistribution is strictly not allowed.
Terms Changes
Vexa Solutions reserves the right to update or change these terms at any time without prior notice.